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US Customer Service

Gratitude·Mumbai

Pay not stated1–3 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

International VoiceEligibility and ExperienceGraduate with a 1-3 years of relevant experience in international customer service within a BPS/BPO environmentExperience in the telecom industry is preferredUnderstanding of Australian and New Zealand culture and customer expectations is desirableProficiency in Microsoft Windows and basic computer applicationsStrong and accurate data-entry skillsWillingness to work rotational shifts, weekends and voluntary overtime based on business requirementsKey…

What you need

  • 1–3 yrs of experience
  • Customer service
  • Escalation handling
  • Data entry
  • Telecom
  • Problem solving
  • Any graduate

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