CCE
Career Site·Mumbai
- Can I apply
- Open to any education · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Career Site's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
The role involves handling inbound calls, addressing banking and card-related queries, resolving complaints, and ensuring compliance with process guidelines while maintaining high customer satisfaction.Key ResponsibilitiesHandle inbound international customer calls related to banking and card services.Understand customer concerns and provide accurate information according to approved process guidelines.Assist customers with general account and card-related service requests, subject to process…
What you need
- 1–3 yrs of experience
- Customer service
- Voice process
- Any graduate
Good to have
- Escalation handling
- Customer handling
- Data entry
- Data privacy
What you get
- Up to ₹7 L a year
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