USI Digital- Services Associate - Workfront-Hyderabad

About the role

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? If yes, we need your expertise!

What you'll do

• As a Services Associate, Integration and Development on the USI Digital team
• Manage helpdesk tickets and deliver resolutions aligned with quality standards and service level agreements
• Create reports in Adobe Workfront based on stakeholder requirements and customize the Workfront instance, including custom forms, layout templates, access levels
• Support implementation activities by managing project tasks, documenting meeting notes, setting up project plans in Workfront, and collaborating with team members
• Plan and conduct training sessions on tool navigation and respond to stakeholder questions through tickets and meetings

What you need

• 1–3 yrs of experience
• B.Tech or B.E. or MBA

Good to have

• Networking