VC-Officer Customer Care

About the role

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What you'll do

• Customer Interaction & Query/Complaints Management
• Handle inbound calls for product and process queries
• Resolve billing, payment, and account statement issues
• Process financial transactions like deposits and fund transfers
• Log complaints and follow up for resolution

What you need

• 1–9 yrs of experience
• Customer service
• Complaint handling
• CRM
• Voice process
• Customer handling
• Communication
• Any graduate

Good to have

• HTML