Virtual-COP RM

About the role

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What you'll do

• Engage with portfolio customers as per contact policy
• Resolve customer queries accurately and promote digital banking
• Profile customers to cross-sell bank products
• Control customer attrition and deepen relationships
• Achievement of Portfolio Parameters

What you need

• 0–7 yrs of experience
• Sales
• Compliance
• Cross-selling
• MIS reporting
• Audit
• CRM
• Any graduate

Good to have

• HTML