VOIP Support Specialist - Remote

Adit·Remote

₹40k–₹50k a month2–5 yrsFull-timeRemote

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About the role

VOIP Support Specialist - Remote at Adit. Provide Exceptional Customer Support.

Address client queries, concerns, and technical issues via phone and other communication channels
Utilize ticketing tools to log, track, and resolve customer issues efficiently
Ensure accurate and detailed documentation of customer interactions and issue resolutions
Demonstrate expertise in SaaS-based products, particularly in the realm of Voice over IP
Troubleshoot and resolve technical issues related to the SaaS platform

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