Walk-in - Pune - E-Park Kharadi

About the role

As a Customer Care Executive, you will be the first point of contact for our customers, handling inquiries, providing accurate information, and offering timely solutions. Your role is crucial in maintaining our high standards of customer satisfaction and building strong relationships with our client base.

What you'll do

• Be the first point of contact for our customers, handling inquiries, providing accurate information, and offering timely solutions
• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
• Provide accurate and up-to-date product/service information to customers
• Maintain accurate records of customer interactions and feedback
• Collaborate with cross-functional teams to improve customer experience

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Problem solving
• Any graduate