Warranty Claim Coordinator

About the role

As a Warranty Claim Coordinator, you will support the global warranty process for Toyota Automated Logistics’ warehousing solutions. The role focuses on validating warranty claims, ensuring correct cost allocation and maintaining accurate warranty records.

What you'll do

• Validate and process warranty claims registered by the Service Desk or operational teams
• Assess claims against contractual warranty scope and internal guidelines
• Ensure correct financial booking and cost allocation of warranty-related expenses
• Ensure that all costs booked as warranty are reviewed and approved by the warranty function according to governance processes
• Maintain accurate documentation of warranty claims and supporting evidence

What you need

• 7–10 yrs of experience
• Root cause analysis
• Vendor management
• Reporting
• Documentation
• Problem solving
• Warehouse operations
• B.Tech or B.E.

Good to have

• ERP
• Six Sigma
• ISO 9001
• Material handling
• PPAP
• FMEA