Customer Relationship Executive (Luxury)
MumbaiFull-time2–3 yrsPosted 1 week ago
Junior customer support role at Cloud Counselage in Mumbai. Needs 2–3 years and a degree.
About the role
Opportunity to work in a technology-driven, product-based, luxury interior designing start-up
What you'll do
- Attending to all client phone call enquiries received from newspaper inserts, references, newspaper ads or marketing activities
- Validation of client information as per our criteria and recording of the same in internal databases
- Fix appointment of the clients for the experience centre visits. Meet and greet them once they visit
- Be the intermediary between them and design teams for initial requirements
- Post the initial conversation the CRE would schedule and coordinate the meetings with the client
What you need
- Customer service
- Terraform
- MS Office
- ERP
- Communication