Senior Engagement Manager (Pod Leader)

About the role

We are looking for a Senior Engagement Manager who will lead a small team of Client Engagement managers, and provide ongoing support to our clients. You will be responsible for revenue realization and account expansion of our large and mid enterprise clients. You should be able to contribute to building relationships, implementing new programs that will increase businessʼ revenue potential,

What you'll do

• Meet (and hopefully exceed) the revenue growth targets for accounts mapped to your pod (large and mid enterprise clients)
• Lead a team of associates, leads and engagement managers (“pod”), and manage the clientele for your pod
• Communicate with clients to understand their needs and expectations and build and maintain strong relationships with them
• Organise and lead client engagement interventions including business reviews, workshops, project updates, proposals and presentations
• Take ownership of client projects from initiation to completion, ensuring that projects are delivered on time, within scope, and within budget