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Account Manager

HyderabadFull-time3–5 yrsPosted open since jun 2025

Mid-level account management role at greytHR (Greytip Software) in Hyderabad. Needs 3–5 years.

About the role

The Account Manager – Customer On boarding will be responsible for ensuring a seamless on boarding journey for new customers by coordinating between internal teams and client stakeholders. You will own the customer relationship during the implementation phase, drive faster go-lives, and set the foundation for long-term success.

What you'll do

  • Act as the single point of contact for assigned customers during the on boarding journey
  • Understand customer expectations, key use cases, and project goals
  • Coordinate with implementation consultants, product teams, and support functions to ensure timely and successful on boarding
  • Project & Stakeholder Management
  • Set up kick-off calls, align on milestones, and track project timelines using internal tools

What you need

  • CRM
  • JIRA
  • HRMS
  • Sales
  • Communication

Good to have

  • Customer success

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