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Associate Manager-Custome Success

BengaluruFull-timeMid levelPosted 3 months ago

Mid-level sales role at greytHR (Greytip Software) in Bengaluru.

About the role

Associate Manager-Custome Success at greytHR (Greytip Software). Serve as the primary relationship owner for strategic and enterprise customers across GCC markets.

What you'll do

  • Serve as the primary relationship owner for strategic and enterprise customers across GCC markets
  • Build and maintain executive relationships with HR, Payroll, Finance, and Business leaders
  • Conduct periodic business reviews to demonstrate value realisation, adoption maturity, ROI, and business outcomes
  • Monitor customer health indicators and proactively execute risk mitigation plans to prevent churn
  • Drive product adoption by promoting feature utilisation, workflow automation, ESS adoption, integrations, and platform best practices

What you need

  • Negotiation
  • Customer success
  • Upselling
  • HRMS
  • Sales
  • Communication

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