Platform Support Engineer - GenAI Project - Offshore (02)
BengaluruFull-timeJunior levelPosted open since nov 2025
IT support role at Iaheme in Bengaluru. Needs a BBA.
About the role
About the Role" "Customer Success Executive" "Responsibilities" - Serve as the primary point of contact for customers, ensuring a smooth onboarding experience. - Understand client needs and help them leverage the product effectively to achieve business goals. - Build strong, long-term relationships to enhance customer satisfaction and retention. - Monitor customer health, usage patterns, and proactively address potential issues. - Coordinate with internal teams (sales, product, support) to…
What you need
- LLMs
- Customer success
- CRM
- Cross-selling