Production Support Engineer
BengaluruFull-time3–5 yrsPosted open since jun 2025
Mid-level IT support role at Iaheme in Bengaluru. Needs 3–5 years.
About the role
About the Role" "Offshore Production Support Engineer" "Responsibilities" - Provide production/application support with 3-5 years of experience. - Troubleshoot .NET, SQL Server queries, and monitor Windows jobs. - Work with Facets modules such as claims, enrollment, or provider. - Support batch jobs, triage issues, and resolve tickets at L1/L2 levels. - Handle EDI files, especially 834/837, HIPAA rules, and healthcare domain logic. - Work in shifts aligned with U.S. time zones. - Utilize tools…
What you need
- Windows
- ServiceNow
- Troubleshooting
- .NET
- SQL Server
- Azure