Customer Support Officer.Client Experience and Conduct Group-Customer Service
BengaluruFull-time1–3 yrsPosted 5 months ago
Junior customer support role at Mashreq Careers in Bengaluru. Needs 1–3 years and a B.Com.
About the role
To delight internal and external customers over the phone ( inbound & outbound -call back)
What you'll do
- Interact with customers over the phone to understand their banking needs
- Provide excellent customer service to achieve customer loyalty
- Resolve problems over the telephone
What you need
- Customer service
- Sales
- Communication
Good to have
- Root cause analysis