Customer Service Representative
MumbaiFull-time1–4 yrs3.5 L–₹5 L a yearPosted open since apr 2022
Junior customer support role at Rojgar Group in Mumbai. Needs 1+ years and a degree. Pays ₹3.5–5 LPA.
About the role
Customer Service Representative at Rojgar Group. Should have an Experience of at least 1 year in Customer Service.
What you'll do
- Should be willing to make Outbound calls and answer incoming calls confidently
- Should take the ownership of complaints and queries of the customers and
- Proactively follow through to resolution in the given SLA
- Should ensure all customers queries are well-investigated and resolved
- Develop a professional relationship with customers by building a good rapport
What you need
- Customer service
- Voice process
- MS Office
- Problem solving