AM Credit Control

About the role

The role involves calling customers for payments, payment processing, credit notes, write offs, reconciliations and reporting. Resolve all customer queries and requests coming via e-mails /tickets within the agreed SLA Perform account reconciliation between data from different systems Maintain exception logs for process related exception as and when they occur for knowledge retention

What you'll do

• Resolve all customer queries and requests coming via e-mails /tickets within the agreed SLA
• Perform account reconciliation between data from different systems
• Maintain exception logs for process related exception as and when they occur for knowledge retention
• Provide audit support where required
• Prepare reports as per requirements

What you need

• 20–30 yrs of experience
• Reporting
• Reconciliation
• Financial statements
• LLMs
• Data analysis
• Insurance
• MBA or B.Com

Good to have

• Accounts receivable