Application Production Support

About the role

We are seeking an experienced Senior Systems Operations Engineer with 6+ years of experience in Application Production Support, Systems Operations, and Incident Management. The ideal candidate will be responsible for maintaining the stability, availability, and performance of production applications and infrastructure while ensuring adherence to ITIL processes and operational excellence.

What you'll do

• Provide advanced production support for critical business applications, ensuring high availability and performance
• Lead incident and change management processes, including root cause analysis and resolution of production issues
• Monitor application health using tools such as SPLUNK, Grafana, and AppDynamics
• Collaborate with development, infrastructure, and business teams to drive continuous improvement in system operations
• Maintain and optimize Linux/Unix environments and SQL/Oracle databases

What you need

• 6–11 years in it support & networking
• Linux
• SQL
• Oracle Database
• Splunk
• Grafana
• Root cause analysis
• Any graduate

Good to have

• AWS
• GCP
• Azure
• ITIL

What you get

• ₹16 L a year