Developer Support Engineer
Aera Technology·Pune
- Can I apply
- Open to any education · 2–4 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Aera Technology's site: short form, ~5 min
Application Support Senior Analyst - Assistant Vice President
Match Me Resume Match | Citi·Pune
Pay not stated8–14 yrsFull-time
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About the role
The L2 Application Support Engineer (Technical Support Analyst) is a critical role within the Production Support and Operations team. This individual is responsible for providing high-quality technical support, troubleshooting, and incident resolution for complex enterprise applications and platforms.
What you'll do
- Incident & Problem Management
- Troubleshooting & Diagnosis: Perform in-depth technical analysis and root cause investigation of application, database, middleware, and infrastructure failures
- Monitoring, Observability & Preventive Maintenance
- Release, Deployment & Configuration Management
- Communication & Stakeholder Management
What you need
- 8–14 yrs of experience
- Linux
- ServiceNow
- Windows Server
- Ticketing tools
- AWS
- Azure
- B.Sc or B.Tech or B.E. or BCA
Good to have
- ITIL
- Kubernetes
- Git
- Oracle Database
- Shell scripting
- SQL
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