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ASOS_Scheduler A2

EXL·Pune

Pay not stated3–6 yrsFull-time

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About the role

ASOS_Scheduler A2 at EXL. Manage the scheduling process of the program.

What you'll do

  • Manage the scheduling process of the program
  • Create agent schedules, IDPs and make necessary adjustments as necessary
  • Manage employee information changes inside Verint WFO system
  • Communicate effectively with internal and external customers

What you need

  • 3–6 yrs of experience
  • Voice process
  • Problem solving
  • Any graduate

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