Assistant Manager

About the role

To administer and support HR technology platforms, ensure smooth system operations, maintain data accuracy, enable users, and improve HR processes through effective configuration, testing, reporting, and troubleshooting.

What you'll do

• Core System Administration & Configuration
• UKnowva HRMS: Handle day-to-day administration, module setups (Onboarding, Attendance, Leave, Performance Management), resolve user tickets
• Testing & Quality Assurance (QA)
• Conduct User Acceptance Testing (UAT) for all software updates, patches, workflow tweaks, and system integrations across uKnowva, Phenom, Otomeyt, and Qualtrics
• Test API integrations and data syncing between platforms to identify data drops, field mapping errors, or latency issues before live rollout

What you need

• Dashboarding
• SQL
• Tableau
• Excel
• HRMS
• Stakeholder management
• Any graduate

Good to have

• Performance management
• CRM
• Email marketing
• SOP writing
• Data privacy
• Bug tracking