Assistant Manager - Collections

About the role

developing a full stack collections platform that is powered by AI ML capabilities, that is radically changing collections within the debt industry. club with a Series B fundraising round of $137 million. Bangalore and Dubai. We plan to expand our business across the EU, USA and SE Asia over the next couple of years.

What you'll do

• Be responsible for leading Voice Operations Functions (Collections Domain)
• Managing Client and Client Servicing
• SLA management, Governance and Reporting
• Developmental initiatives for Retention and Succession planning across levels
• Operations professional, who has demonstrated capability providing strategic

What you need

• Collections
• Excel
• Data analysis
• VBA
• Reporting
• Customer service
• Any graduate

Good to have

• Talent management
• Machine learning