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Assistant Manager - CRM - Galeries Lafayette

Aditya Birla Group·Mumbai

Pay not statedMid levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Assistant Manager - CRM - Galeries Lafayette at Aditya Birla Group. Supporting Actions.

What you'll do

  • NPS & Customer Feedback-
  • Coordinate the deployment of NPS surveys
  • Track customer feedback and response rates
  • Prepare NPS reports and summaries
  • Escalate customer concerns and feedback to relevant stakeholders

What you need

  • CRM
  • Communication
  • Any graduate

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