Associate Account Director

About the role

As a frontline relationship owner, the Associate Account Director will be responsible for managing a diverse portfolio of institutional partners across one or more regions. Acting as a trusted advisor, you will drive engagement, satisfaction, and adoption of ApplyBoard’s services. Your day-to-day responsibilities include ensuring partner success, resolving issues, tracking performance, and supporting initiatives for revenue growth.

What you'll do

• Partner Relationship Management: Foster strong relationships with institutional partners to ensure consistent, high-quality service and communication

What you need

• 3–6 yrs of experience
• CRM
• Communication
• Cross-selling
• Sales
• Upselling
• BBA

Good to have

• Customer success
• HubSpot