highlisted
Sign in

Associate

Career Site·Delhi

Pay not stated1–2 yrsFull-time
Apply on Career Site's siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

Digitide Solutions Limited is seeking a motivated Associate for its CLM Domestic BFSI – Manpower Back Office team. The role serves as the first point of contact for customers, delivering accurate information on banking and financial services, resolving queries promptly, and maintaining high levels of client satisfaction.

What you'll do

  • Collaborate with cross‑functional teams to ensure seamless service delivery and contribute to continuous process improvement
  • Respond to inbound customer calls, emails, and chat messages in a courteous and timely manner
  • Identify, investigate, and resolve client issues related to BFSI products and services
  • Provide accurate information on account status, transaction details, and policy terms
  • Follow up with customers to confirm issue resolution and gather feedback

What you need

  • 1–2 yrs of experience
  • CRM
  • Data entry
  • MS Office
  • Problem solving
  • BBA or B.Com

Good to have

  • Customer service

Similar jobs

Customer Service - Apprentice (12 Months)

HSBC·Delhi

Can I apply
Open to any education · Fresher
Pay
Pay not stated · Apprenticeship
Source
From the company's careers page · today
How to apply
On HSBC's site: account needed, ~10–15 min
Early: posted 8 h ago on their own site