Associate - Client Experience in Karamana – Freshers

About the role

This role involves engaging with clients, addressing their inquiries, and ensuring a smooth service experience. As an Associate, you will be responsible for building positive relationships with clients, understanding their needs, and providing timely solutions. This position offers an excellent opportunity for freshers to kickstart their careers in a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month