Associate - Client Experience in Tirupunithura – Freshers

About the role

As a key member of the Client Relationship department, you will assist in addressing client inquiries and ensuring their needs are met promptly and efficiently. This role is ideal for fresh graduates eager to start their career in the logistics industry. You will have the opportunity to develop your skills in a dynamic environment while contributing to the growth of our client base.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate