Associate, Client Service - JAN 2027 Start

About the role

We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics. For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.

What you'll do

• Be at the heart of our business - finding, calling, and engaging industry experts to deliver the insights our clients need, often under extremely tight deadlines
• Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls
• Own projects end-to-end , truly understanding the specific client needs and scheduling high-calibre expert calls
• Cold call and engage experts across industries, overcoming objections and winning buy-in
• Work at speed, managing multiple projects and clients at once

What you need

• 2–5 yrs of experience
• Customer service
• Sales
• Cross-selling
• Communication
• Any graduate