Branch Support - Aluva

About the role

The Jr. Executive/Executive/Sr. Executive/Assistant Manager is responsible for supporting end-to-end branch operations, including customer communication, documentation, invoicing, compliance, and coordination with internal teams. The person will report to the ABM/BM, The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

What you'll do

• Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects/customers as required
• Manage emails received on the central email ID, including directing, assigning, and responding to queries
• Assign iCABS tickets and coordinate with relevant employees for timely status updates
• Handle invoice-related activities, including forecasting, suspensions, printing, and distribution
• Raise CR (Change Request) tickets for price decreases

What you need

• 1–4 yrs of experience
• Data entry
• MS Office
• POS
• Sales
• Communication
• Any graduate