Business Analyst – IT / Applications

About the role

The Business Analyst will work closely with business users and technical teams to gather requirements, support system enhancements, and ensure the successful delivery of applications and process improvements. The role combines requirements analysis, testing, documentation, and application support in a fast-paced IT environment.

What you'll do

• Requirements Gathering & Analysis
• Work with stakeholders to understand business needs and improvement opportunities
• Document functional requirements, workflows, and use cases
• Analyze existing processes and recommend enhancements or automation opportunities
• Project & Change Management

What you need

• Stakeholder management
• Business analysis
• Data analysis
• ServiceNow
• SOP writing
• Test cases
• B.Tech or B.E. or B.Sc or BCA or BBA

Good to have

• SQL
• Excel