Business Intelligence Engineer, Worldwide Customer Service Finance

About the role

As a Business Intelligence Engineer with Worldwide Customer Services Finance team, you will help identify opportunities and implement solutions to improve Finance facing systems and tools. You will be responsible for functional and technical design of BI solutions for the team, including user interfaces, data architecture and data processing.

What you'll do

• Help identify opportunities and implement solutions to improve Finance facing systems and tools
• Be responsible for functional and technical design of BI solutions for the team, including user interfaces, data architecture and data processing
• Drive automation of processes through self-service deep-dive tools, and dashboards to deliver insights to the business teams
• Partner with Engineering, Operations Finance and Capacity Planning teams around the world to standardize our processes, improve front-end reporting
• Be responsible for building and maintaining efficient near real-time data pipelines that bring together important operations and finance data from disparate data sources

What you need

• 3–6 yrs of experience
• Customer service
• SQL
• Data visualisation
• ETL
• Data modelling
• Data warehousing
• Any graduate

Good to have

• SAS
• R
• AWS
• DynamoDB
• MATLAB
• Tableau