Client Success Partner II - First Advantage (Bangalore/Mumbai)

About the role

The Client Success Partner is responsible for growth and retention of a client portfolio comprised of up to 30-35 accounts in the Retail, Staffing & Franchise (RSF) vertical, valued at approximately $2M in annual revenue. As a Client Success Partner, you will be responsible for full end to end customer account management.

What you'll do

• Implement and manage customer background screening programs to best align with customer's organizational needs and goals
• Structure and implement long term contract/agreements with customers to renew and grow revenue from customer base
• Understand each client's organizational dynamic. Probe to discover model and core initiatives in a solutions sales capacity. Assist client in goal achievement by…
• Identify and develop multi-level relationships with key decision makers and decision influencers to ensure retention and relationship stability regardless of client's…
• Create strategic account plan as a roadmap to grow customer revenue and deliver world class customer satisfaction

What you need

• 2–5 yrs of experience
• Sales
• Cross-selling
• Communication
• Any graduate