CCE
Career Site·Hyderabad
- Can I apply
- Needs Diploma · 1–2 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Career Site's site: account needed, ~10–15 min
Early: posted 2 h ago on their own site
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About the role
This position is an integral part of our global front line customer support team focused on providing a high level of technical support and customer services to ICE Data Services clients globally. Troubleshooting client inquiries where required and working closely with all internal teams and stakeholders until resolution.
What you'll do
- Provide exceptional overall experience for clients using time-sensitive, mission critical data and applications
- Troubleshooting client inquiries where required and working closely with all internal teams and stakeholders until resolution
What you need
- 1–3 yrs of experience
- Customer service
- SOP writing
- Problem solving
- Any graduate
Good to have
- CRM
- Ticketing tools
- MS Office
- Salesforce
- ServiceNow
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- How to apply
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