Counsellor (Admissions)

About the role

The Admission Counsellor will be responsible for managing telephonic and walk-in admission enquiries throughout the year, ensuring timely, accurate, and professional responses. The role involves providing detailed counselling to prospective students and parents, supporting admission processes, and contributing to conversion of enquiries into admissions while maintaining high service standards aligned with institutional values.

What you'll do

• Manage telephonic and walk-in admission enquiries throughout the year with timely and accurate responses
• Support admission operations during peak periods by efficiently handling high enquiry volumes
• Provide detailed counselling on programs, eligibility criteria, admission procedures, and timelines across various schools
• Coordinate with different schools and departments to ensure accurate and updated admission information
• Act as the first point of contact for prospective students and parents, ensuring professional interaction

What you need

• 3–6 yrs of experience
• CRM
• Customer service
• MS Office
• Communication
• Any graduate

Good to have

• Sales