CRM Manager

About the role

The CRM Manager is responsible for driving CRM excellence, Sales Force Effectiveness and commercial analytics to improve sales productivity, pipeline visibility and business performance. The role serves as a key business partner to the commercial organisation, ensuring effective CRM adoption, strong data governance and actionable insights that enable informed and timely decision-making.

What you'll do

• Drive Commercial Excellence initiatives to improve sales effectiveness, productivity
• Lead Sales Force Effectiveness (SFE) programs, territory optimization, sales
• Planning, and funnel management
• Develop and implement commercial excellence frameworks and performance
• Manage CRM platforms (Oracle Share Cloud, Microsoft Dynamics CRM, CPQ

What you need

• CRM
• Analytics
• Microsoft Dynamics
• Power BI
• Data analysis
• Performance management
• Any graduate

Good to have

• Data visualisation