Custody Support - Application Support Technical Lead -Vice President

Match Me Resume Match | Citi·Pune

Pay not stated9–15 yrsFull-time

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About the role

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The person would be a part of the Custody Support team supporting the Custody suite of applications with a focus on digital asset custody in addition to securities settlements.

What you'll do

Technical SME with hands on role responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals
Performing Incident/Outage Management, pro-actively collaborate with Development and Infrastructure partners to identify and remediate stability risks
Engagement with ITIL processes including Major Incident management, problem management, change management etc
Operate independently to identify process bottlenecks and proactively drive improvements by engaging the appropriate teams
Confidently handle outage communication with stakeholders in Business and Operations