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Customer Care Executive

Astroyogi·Delhi

Pay not stated1–2 yrsFull-time
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About the role

Customer Care Executive at Astroyogi. Handle customer queries through calls, chats, emails, and social media in a timely and professional manner.

What you'll do

  • Handle customer queries through calls, chats, emails, and social media in a timely and professional manner
  • Assist customers with account-related issues, bookings, payments, refunds, and service-related concerns
  • Resolve customer complaints while maintaining high levels of customer satisfaction
  • Coordinate with internal teams to ensure quick resolution of escalated issues
  • Maintain accurate records of customer interactions and follow-ups in the CRM

What you need

  • 1–2 yrs of experience
  • Customer service
  • CRM
  • MS Office
  • Problem solving
  • Any graduate

Good to have

  • Email support

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Can I apply
Needs Diploma · 1–2 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Career Site's site: account needed, ~10–15 min
Early: posted 18 h ago on their own site