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Customer Care Executive

Innofied·Kolkata

₹3 L–₹5 L a year1–3 yrsFull-time
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About the role

Customer Care Executive at Innofied. Communicating with customers through various channels.

What you'll do

  • Communicating with customers through various channels
  • Ensure customer satisfaction and provide professional customer support
  • Ensure effective communication and collaboration between team members, departments, and end clients
  • Guiding new customers through the onboarding process
  • Acknowledging and resolving customer complaints in a timely manner by coordinating with relevant stakeholders

What you need

  • 1–3 yrs of experience
  • Customer service
  • CRM
  • MS Office
  • Communication
  • Any graduate

What you get

  • ₹3 L–₹5 L a year

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