Customer Development Executive - Central Delhi

About the role

Customer Development Executive is responsible for client retention, renewals & price increase & up-selling and Compliant Management related to the commercial clients. The Incumbent works as part of a multi-functional team. This involves collaboration with the internal team and external stakeholders.

What you'll do

• Focus on client retention, renewals & price increase & up-selling
• Compliant Management- To identify & resolve customer complaints within the specific timelines
• Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts
• Provide recommendations & suggestions to the branch for the improvement
• Conduct regular reviews & terminate the non-revival accounts

What you need

• Sales
• Upselling
• Communication
• Any graduate