Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the voice of our company, representing Digitide Solutions to our valued customers. Your primary goal is to build and maintain strong relationships, ensuring an exceptional customer experience. You will be the first point of contact for customers, handling inquiries, providing information, and resolving any issues or complaints they may have.

What you'll do

• Be the voice of our company, representing Digitide Solutions to our valued customers
• Be the first point of contact for customers, handling inquiries, providing information, and resolving any issues or complaints they may have
• Act as the primary point of contact for customers, ensuring a timely and professional response to inquiries
• Handle customer complaints and queries via phone, email, and live chat, providing accurate and friendly assistance
• Maintain a high level of customer satisfaction by offering tailored solutions and ensuring a positive experience

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Data privacy
• Communication
• Diploma