Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the primary point of contact for our customers, handling their inquiries, concerns, and providing timely and accurate information. Your role is crucial in maintaining and building strong relationships with our clients, ensuring their loyalty and satisfaction.

What you'll do

• Be the primary point of contact for our customers, handling their inquiries, concerns, and providing timely and accurate information
• Act as the first point of contact for customers, ensuring a warm and professional welcome
• Handle customer inquiries and requests via phone, email, and live chat, providing prompt and accurate responses
• Resolve customer complaints and issues, offering creative and effective solutions
• Maintain a high level of customer satisfaction by providing excellent service and building strong relationships

What you need

• 20–30 yrs of experience
• CRM
• Chat support
• Problem solving
• Diploma

Good to have

• Customer service