Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing our brand and values. Your primary role is to build and maintain strong relationships with our customers, ensuring their needs are met and their experience with our company is exceptional. You will be the first point of contact for customers, handling inquiries, providing information, and resolving any issues or complaints they may have.

What you'll do

• Be the face of Digitide Solutions, representing our brand and values
• Be the first point of contact for customers, handling inquiries, providing information, and resolving any issues or complaints they may have
• Act as the primary point of contact for customers, ensuring a positive and professional experience
• Handle customer inquiries and provide accurate, timely responses via phone, email, and chat
• Resolve customer complaints and issues, finding effective solutions and ensuring customer satisfaction

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Data privacy
• Communication
• Diploma