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Customer Relationship Executive

Innofied·Kolkata

Pay not statedFresherFull-time

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About the role

Communicating with customers through various channels. Ensure customer satisfaction and provide professional customer support. Guiding new customers through the onboarding process. Acknowledging and resolving customer complaints in a timely manner by coordinating with relevant stakeholders. Ensuring compliance for internal and external projects.

What you'll do

  • Communicating with customers through various channels
  • Ensure customer satisfaction and provide professional customer support
  • Guiding new customers through the onboarding process
  • Ensuring compliance for internal and external projects
  • Record and document customer interactions in a clear and organized manner

What you need

  • Open to freshers
  • CRM
  • Customer service
  • MS Office
  • Communication
  • Any graduate

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