Customer Relationship Officer| Bangalore

About the role

The incumbent is also responsible for responding to customer requests and inquiries as well as cross selling relevant products basis customer needs. Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions. Informing customers about bank products and services and pitching relevant products basis customer needs.

What you'll do

• Responsible for responding to customer requests and inquiries as well as cross selling relevant products basis customer needs
• Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
• Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
• Maintaining and balancing cash drawers and reconciling discrepancies
• Handling currency, transactions, and confidential information in a responsible manner

What you need

• 0–4 yrs of experience
• Customer service
• Communication
• Cross-selling
• MBA