Customer Reliability Engineer - Infrastructure - Hyderabad, India

About the role

The Astronomer Customer Reliability Engineering (CRE) team is responsible for the success of our customers' usage of our managed Airflow service. The CRE are responsible for operating, monitoring, and maintaining the platform to ensure availability, predictability, and reliable operations. As an infrastructure specialist within the team, you will focus on the reliability of the underlying cloud infrastructure and Kubernetes clusters.

What you'll do

• Responsible for the success of our customers' usage of our managed Airflow service
• Responsible for operating, monitoring, and maintaining the platform to ensure availability, predictability, and reliable operations
• Focus on the reliability of the underlying cloud infrastructure and Kubernetes clusters
• Provide solutions to customers to make them successful using our products
• Troubleshoot Customer environments and engage in active triaging with customers

What you need

• 2–5 yrs of experience
• Airflow
• Kubernetes
• Customer handling
• AWS
• GCP
• CI/CD
• Any graduate

Good to have

• Azure
• Linux
• Python
• Terraform