Customer Service Associate II

About the role

As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed.

What you'll do

• Responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers
• Be fully cross-trained to support the cash register and able to switch to front-end duties as needed
• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

What you need

• Customer service
• Sales
• Problem solving
• Diploma