Customer Service Associate

About the role

As a Customer Service Associate, you will serve as the first point of contact for customers, addressing their queries and providing effective solutions. Your daily responsibilities will include answering phone calls, managing emails, and ensuring overall customer satisfaction. This role is particularly suited for individuals looking to start their careers in customer service or those with limited experience who are eager to learn and grow.

What you'll do

• Provide solutions and support
• Document interactions in the system
• Serve as the first point of contact for customers, addressing their queries and providing effective solutions
• Receive comprehensive training and ongoing support from the team, making this an ideal opportunity for fresh graduates

What you need

• Open to freshers
• Customer service
• Communication
• Diploma