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Customer Service Executive

Workers Town·Kochi

Pay not statedJunior levelFull-time

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About the role

In this role, you will be the first point of contact for customers, answering their questions and resolving any issues they may have. You will work closely with your team to ensure customer satisfaction and maintain a positive brand image. This position is ideal for individuals looking to kickstart their career in customer service within a dynamic environment.

What you'll do

  • Assist customers with inquiries via phone and email
  • Resolve customer complaints and provide solutions
  • Maintain customer records and update information
  • Collaborate with team members to enhance service quality

What you need

  • Customer service
  • CRM
  • Problem solving
  • Class 12

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