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Customer Service International Voice Foreign Language Team Member-BPS

Hexaware Technologies·India

Pay not statedJunior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Assertive communication, computer basic knowledge, Domain expertise, Escalation Management, Linguistic orientation, Multitask Handling, Process Understanding and Improvement, Typing skills 25 WPM with 90 Percent Accuracy Active Listening, Analytical Skills, B1 or B2 for written communication, Coaching and Development, Communication Skills, Customer centricity, Customer Focus, Empathy, GDS, Mentoring, Microsoft Office, Problem Solving, Quality Assurance and Control, Sales Skills, Team Management,…

What you need

  • Customer service
  • Voice process
  • Escalation handling
  • Data entry
  • MS Office
  • Travel booking
  • Any graduate

Good to have

  • Telecom

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