Customer Service Representative - Mumbai (Work from Office) Start Date 11/2

About the role

This requires a U.S. schedule - India Night shift After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.

What you'll do

• All of our agents manage outbound/ inbound calls from customers regarding any of the following: Functional/operational: Responsible for obtaining information regarding…
• Follow up phone call with a designated contact person at the insurance company
• Responsible for obtaining current insurance information and updating the system with the information provided by the insurance company

What you need

• Customer service
• Voice process
• Any graduate

Good to have

• Data entry

What you get

• ₹3 L–₹3.6 L a year